Introduction

Welcome to CAREERCLIMB ONLINE LIMITED (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any associated content (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Use of Services

1.1 Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

1.2 Account Registration
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party’s use of the Services.
• Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.

2. Services and Content

2.1 Services Provided
CAREERCLIMB ONLINE LIMITED provides virtual customer service training, career development workshops, interview preparation and practice, resume and cover letter optimization, personalized career coaching, skill enhancement training, and job search strategies.

2.2 Content Ownership
All content, features, and functionality on the Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, and software, are the property of CAREERCLIMB ONLINE LIMITED or its content suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

2.3 User Content
You may be able to submit, post, or transmit content through our Services (“User Content”). By submitting User Content, you grant CAREERCLIMB ONLINE LIMITED a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services and CAREERCLIMB ONLINE LIMITED’s business.

3. Payments and Refunds

3.1 Payments
Certain Services may require payment of fees. You agree to pay all applicable fees in connection with the Services you select. All fees are non-refundable, except as expressly stated in these Terms or as required by applicable law.

3.2 Refunds
If you are not satisfied with a Service, you may request a refund within 30 days of your purchase. Refund requests should be sent to our customer service team at info@careerclimb.co.uk. We reserve the right to deny refund requests that do not meet our refund policy criteria.

4. Termination

4.1 Termination by You
You may terminate your account at any time by contacting us at info@careerclimb.co.uk. Upon termination, you must cease all use of the Services.

4.2 Termination by Us
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, if you breach any of these Terms. Upon termination, your right to use the Services will immediately cease.

5. Disclaimers and Limitation of Liability

5.1 Disclaimers
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. CAREERCLIMB ONLINE LIMITED makes no representations or warranties of any kind, express or implied, as to the operation of the Services or the information, content, materials, or products included on the Services.

5.2 Limitation of Liability
In no event shall CAREERCLIMB ONLINE LIMITED, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Services; (iv) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

6. Indemnification

You agree to defend, indemnify, and hold harmless CAREERCLIMB ONLINE LIMITED, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services.

7. Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

8. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of the Services after the effective date of the changes constitutes your acceptance of the modified Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at info@careerclimb.co.uk or at our physical address:

CAREERCLIMB ONLINE LIMITED
20-22 Wenlock Road,
London, England,
N1 7GU.

10. Miscellaneous

10.1 Entire Agreement
These Terms constitute the entire agreement between you and CAREERCLIMB ONLINE LIMITED regarding the use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

10.2 Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.

10.3 Waiver
No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of CAREERCLIMB ONLINE LIMITED to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

10.4 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice to you.

10.5 Headings
The section headings in these Terms are for convenience only and have no legal or contractual effect.